You can always contact us for any return questions at and issues
Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The customer is responsible for all shipping costs for exchanges In certain cases, pieces may be exchanged at KARYA J’s discretion. We do not refund on "change of mind" purchases.Īny item purchased at a discounted or SALE price is a final sale and can not be returned.Įngraved or embossed, special order, personalized and made-to-order creations cannot be returned for exchange or refund. Returns that do not meet our policy may not be approved. Items approved for return must be received as unused with all KARYA J tags and labels still attached, alongside original packaging and sales invoice. Items purchased as “Ready to Ship” on, and shipped to an ISRAEL address, may be exchanged within 3 days of receiving your order. If you can’t find something on our website, please contact our team. Orders will not be produced until full payment is made.įor rush orders, at an additional fee, please contact us directly at or +972505713366 during office hours Monday to Friday 10am to 5pm.Īny items you see on the official KARYA J social media channels are available for purchase. Made to order pieces and will take 3 – 4 weeks to ship. Ready to ship KARY J Jewelry will be processed and shipped within 2 – 3 days. If any unforeseen issues arise with your order, we will contact you directly for resolution. We invite you to view our full selection of sapphires, blue sapphire rings and custom sapphire jewelry and discover what makes the Natural Sapphire Company the world's greatest collection of natural sapphires.We are thrilled that you have chosen KARYA J for your fine jewelry purchase. Our jewelry and gemological specialists will work with you from start to finish to create your custom sapphire jewelry. All of our sapphires are cut on our premises and are available loose or mounted in a custom setting. We offer a vast selection of blue sapphires, pink sapphires, yellow sapphires, white sapphires and other unique natural sapphires. Our natural untreated sapphires offer true beauty, rarity and superior value compared to treated sapphires. Our sapphires are not synthetic, heated to extreme temperatures, diffused, irradiated, glass filled or oiled. At the Natural Sapphire Company we specialize in providing our customers with the finest quality natural sapphires.
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